Posts Tagged ‘#norton’

Norton Power Eraser

Helpful Hints, Warnings | Posted by Dennis August 17th, 2012

If you’re using Norton for your PC protection, you may have wondered about some of the extra tools that they offer.  Although I REALLY like Norton’s virus and malware protection, these tools are practically worthless.  The main two I’m talking about are called Norton Power Eraser (NPE) and the Norton Bootable Recovery Tool (NBRT).   First of all, Power Eraser is a TERRIBLE name for this software.  It implies that it’s a scrubbing tool or something.  But MOSTLY I should warn you:  If you get a message from Norton that you should run NPE, you most likely have a ROOTKIT!  This is the worst kind of infection, and allows total control of your computer.  The really sad part is that NPE probably won’t be able to remove it!  The tool seems to hang on removal or completely fail, and the boot tool rarely works unless you burn a CD of it.  Your best bet, if this happens, is to download and run ComboFix from this site.  (NOTE:  It’s the second Download button.  The first one is an ad).  You should turn off your virus protection while it runs.  It removes the vast majority of rootkits without a hitch.  But if all this makes you nervous, just take your PC to a good technician, and tell them the problem.   By the way, I still highly recommend Norton Internet Security.  I’ve only had ONE infection, out of hundreds of PC’s, in the last year since I started recommending it.  It’s great at prevention, which is the key in the first place. 

Norton

News, Warnings | Posted by Dennis April 14th, 2012

We’ve been recommending Norton protection (again) for the last few months because it seems that Symantec finally got their act together.  So far, so good; it’s fast, reliable, and thus far we have had ZERO infections with the Internet Security (NIS) 2012 product.   BUT there have been a few worrisome glitches, mostly having to do with their registration process.  Many software companies have a way to make sure that you don’t pirate their stuff, and Symantec is no exception.  Although I’ve seen several glitches with the online tracking system, so far their support has been quick to remedy the issue.  In the news:  Symantec announced that users should STOP USING their PC Anywhere software until a patch is released.  See, back in 2006 a hacker stole the code for several of their  products, and then released them to the public when his/her extortion attempt failed.  I don’t really think anyone needs to worry about the NIS package, but DEFINITELY disable PCAnywhere if you run it.  You can read the full article here.

McAfee

Helpful Hints, Warnings | Posted by Dennis December 14th, 2011

For the third time in less than a week I just cleaned up a TERRIBLE infection on a PC with McAfee protection.  My advice?  GET RID OF IT.  In my opinion you’re better off with no protection at all than to go along thinking that your PC is safe, when it’s NOT.  I realize a lot of you get McAfee free from your cable provider or AOL.  But seriously, you’re better off with AVG free or some other product.  For a pay product I like Norton Internet Security, but watch out for price gouging.  The Symantec (Norton) site will try to stab you for $60-$80 per license.  You’ll get get MUCH better deals from resellers, office stores, or even Wal-mart.